Terms of Service - DOPPIOSTUDIO

1. Who we are

These Terms of Service apply to the website doppiostudio.com and to services provided by DOPPIOSTUDIO.

Business name: DOPPIOSTUDIO
KVK: 82448116
VAT ID: NL003682688B05
Visiting and postal address: Albert Cuypstraat 132 2, 1073BJ Amsterdam, The Netherlands
Contact: hello@doppiostudio.com

2. Definitions

1. Client: the person or entity requesting services from DOPPIOSTUDIO
2. We, us, our: DOPPIOSTUDIO
3. Assignment: the agreed services or work to be performed
4. Proposal or Quotation: a scope, planning and fee estimate issued by us
5. Deliverables: the outputs produced under the Assignment
6. Materials: files, content, data, and information supplied by the Client

3. Applicability

1. These Terms apply to all offers, proposals, assignments, and agreements between us and the Client, unless agreed otherwise in writing.
2. Client terms (including purchase terms) do not apply unless we explicitly accept them in writing.

4. Quotes, proposals, and starting work

1. Proposals and quotations are non binding unless explicitly stated otherwise.
2. An agreement is formed when the Client accepts a Proposal and we confirm it in writing, or when we start work.
3. If there is any conflict between these Terms and a signed Proposal or statement of work, the project document prevails for that project.

5. Client obligations

The Client is responsible for:

1. providing accurate, complete, and timely Materials and input needed to perform the Assignment
2. ensuring they have rights to all Materials supplied (for example images, fonts, music, trademarks, text)
3. giving feedback and approvals within agreed timelines

Delays or additional costs caused by missing, late, or incorrect input are the Client’s responsibility.

6. Scope changes and additional work

1. Fees and timelines are based on the agreed scope.
2. Requests outside scope may lead to additional costs and timeline changes.
3. Third party costs are not included unless agreed in writing. Examples include printing, licensing, stock assets, plugins, hosting, travel, production, talent, and shipping.

7. Fees, invoicing, and payment

1. Fees are exclusive of VAT unless stated otherwise.
2. Payment terms are due within 30 days of the invoice date, unless agreed otherwise in writing.
3. We may request an advance payment before starting work.
4. If payment is late, we may pause work and withhold deliverables until payment is received. Timelines will shift accordingly.
5. Statutory interest and reasonable collection costs may apply in case of late payment.

8. Delivery, review, and approvals

1. The Client must review deliverables promptly and provide feedback or approval within the agreed timeframe.
2. Approval or public use of deliverables counts as acceptance.
3. The Client is responsible for final checks before publishing or production, including spelling, claims, and legal compliance.
4. We are not responsible for errors that were present in materials approved by the Client.

9. Intellectual property and usage rights

1. All intellectual property rights in concepts, drafts, working methods, and tools remain with DOPPIOSTUDIO unless agreed otherwise in writing.
2. After full payment of all invoices related to the Assignment, the Client receives the rights to use the final deliverables for the agreed purpose.
3. Unused concepts, drafts, and unpaid work may not be used without our written permission.
4. Third party assets remain subject to their own license terms. The Client may need to obtain separate licenses for continued or expanded use.

10. Portfolio and publicity

Unless the Client informs us in writing before the start of the Assignment that the work is confidential, the Client grants us the right to showcase the work for portfolio, website, social channels, pitches, and awards.

11. Confidentiality

Both parties keep confidential information confidential. Disclosure is allowed only:

1. to trusted partners involved in executing the Assignment under confidentiality obligations
2. where required by law

12. Liability

1. We perform services with due care and professionalism.
2. The Client remains responsible for the final use of deliverables.
3. We are not liable for indirect damages, such as loss of profit, missed savings, loss of data, or business interruption, except where mandatory law does not allow exclusion.

13. Termination

1. The Client may terminate an Assignment in writing. The Client must pay for work performed up to the termination date, plus any non cancellable third party costs.
2. We may suspend or terminate if the Client materially breaches the agreement, including non payment, after giving a reasonable opportunity to remedy.

14. Force majeure

We are not liable for delays or failure to perform due to circumstances beyond reasonable control, including outages, supplier failures, strikes, governmental measures, or infrastructure disruptions. Obligations are suspended for the duration of the force majeure situation.

15. Website use

You may use our website for lawful purposes only. You must not:

1. interfere with the site’s security or operation
2. copy or republish website content without permission
3. attempt unauthorised access or distribute harmful code

16. Changes

We may update these Terms from time to time. The latest version will be published on our website with an updated date.